Our custom Slides are made to order. Please allow 1-2 days for us to process and ship your order. You will receive an email with a tracking number within 48 hours of placing your order.
There are currently delays with shipments worldwide due to the COVID-19 pandemic. Some orders may be effected others may not, it really depends on your state/city and how it is effecting the logistics. Please add at least 1 week to the above estimated times.
Please be aware that some countries can stop parcels at border for security checks and import taxes. These can add to total delivery times. Depending on your country laws, some will impose extra taxes in accordance with the import laws. These extra charges are out of our control, or the couriers we use. All these taxes are government imposed, they receive 100% of these charges. If you failed to pay these charges, parcels can be held for up to 90 days, awaiting payment. This will delay any return or refund process, and could fail to qualify for our refund policy.
To offer the best quality/price ratio, even though we are a EU based company, all our products are made and shipped directly from our factory based in China. We supervise the production, packing and shipping process to ensure you receive the best value for money.
Please note that during peak seasons the above estimate delivery times can vary. Once your order has been shipped we will be unable to make any changes to your order.